Frequently Asked Questions
Everything you need to know about shopping with Dutchies.
How long does shipping take?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unused and unopened items. Simply contact our support team to initiate a return label.
Do you ship internationally?
Yes, Dutchies ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email notification with a tracking number and a link to monitor your package's progress.
Are your products ethically sourced?
Absolutely. At Dutchies, we prioritize sustainability and work exclusively with suppliers who meet our high standards for fair labor and quality.